Job Description

Company Summary

DISH Network is an innovative industry leader distinguished by its pioneering spirit.  Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough.  Our Fortune 250 Company continues to define the curve in television entertainment.  We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus.  Come explore the big picture with us!

We believe that installing quality television programming and services should be as rewarding to our employees as it is enjoyable to our customers.  If you have the drive and desire to be the best, DISH Network is the place to be.  We offer individualized career paths and exceptional earning potential.

Job Duties and Responsibilities

Satellite TV Installation Trainers develop, plan, coordinate, and deliver training and development programs designed to meet organizational needs for staff level employees.  He/She is accountable for the progression of the staff in meeting and exceeding customer expectations and workmanship.

• Participates in needs analyses studies to assist Training Managers on the training needs within organization


• Partners with management to identify specific work situations and skills requiring employee improvement, such as, better understanding of policies, procedures, regulations, technologies and human relations


• Formulates teaching outline and determines instructional methods such as individual education, group instruction, lectures, demonstrations, conferences, meetings, and workshops


• Selects teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials


• Executes testing and evaluation procedures to be used at completion of courses


• Conducts training sessions covering specified areas such as, on-the-job training, use of computers and software, customer service, sales techniques, health and safety practices, public relations, refresher training, promotional development, upgrading, and leadership development


• Tests trainees to measure progress and to evaluate effectiveness of education program(s)


• Reports on progress of employees under guidance during training periods


• Revises design of training curriculum and methods to improvement effectiveness


• Travel is required

Job Requirements

Education and Experience

Bachelor's degree from four-year college or university or two year of related experience; and one year of related experience and/or training; or equivalent combination of education and experience.

Skills and Qualifications

• Ability to effectively interact with all levels of organizational staff


• Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills


• Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time-critical environment


• A background check and drug test will be preformed as part of pre-employment

Additional Information

Travel is required and possession of a valid personal credit card for reimbursement purposes is necessary.

Reports To:

Manager of Training and Quality

Physical Demands:

• Employees must frequently lift and/or move up to 75 pounds


• May occasionally be required to lift up to 125 pounds


• Must be comfortable working in small spaces and/or various heights


• This position works in/near outdoor weather conditions.


• Employees must be able to safely operate a motor vehicle and will be required to climb ladders in a safe manner


• Employees, including any tools or equipment that are carried, must be able to remain within the weight requirements of 350-pounds

Benefits:

• Medical, Health Savings Account, dental and vision insurance


• Flexible spending options and Employee Assistance Plan


• 401(k) and Employee Stock Purchase Plan


• Tuition reimbursement


• Employee Referral Program


• FREE DISH Network Satellite TV System and Programming


• Opportunity for a level of responsibility that could take years to reach in other companies

We are a Drug Free Workplace

Dish Network is an Equal Opportunity Employer